ORDER PROCESSING:

Please allow 24 hours to process your order. Expect an email within 48 hours to let you know your order is on the way!

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FLAT RATE SHIPPING 

Orders are generally shipped within 48 hours using USPS or UPS. A flat rate shipping fee of 4.99 applies to orders shipping to USA & Canada.  We do not ship outside of USA & Canada at this time.

​​DOMESTIC SHIPPING RATES AND ESTIMATES:  

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

For simple flat rate shipping: We offer flat rate of 4.99 within the United States. Free shipping for orders over $50). 

INTERNATIONAL SHIPPING:

We don't currently offer international shipping to countries outside of USA and Canada  unless it is for wholesale purposes. 

If you’re using calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

If you offer multiple international shipping options, you can list them in a table as well. You can include broader delivery timelines (e.g. 8 to 20 days) for international shipping since expectations can vary greatly depending on the destination.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. [Your Company] is not responsible for these charges if they are applied and are your responsibility as the customer.

REFUNDS,, RETURNS AND EXCHANGES

We accept returns up to 7 days after delivery, if the item is unused and in its original condition and packaging, and we will refund the full order amount minus the shipping costs for the return. 

In the event that your order arrives damaged in any way, please email us as soon as possible at info@myohhs.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at info@myohhs.com